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Financing Requests
  • If you have any questions regarding a financing offer or advice, please contact us via our contact form.
Service-Hotline
  • In all matters relating to accidental damage, repair approvals, vehicle returns or contractual matters.
  • Accidental damage: +49 6172-88-2460
  • Vehicle: +49 6172-88-2488
  • Contract: +49 6172-88-2499
Adress
  • Deutsche Leasing AG
    Business Unit Mobility
    Frölingstraße 15 - 31
    61352 Bad Homburg v. d. Höhe
  • +49 6172 88-01

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Home Mobility / Mobility Solutions / Full-Service Leasing / Claim management
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Claim management – optimally prepared in case of an emergency

If worst comes to worst, you always know what to do: Our claim management service module ensures that claim settlement is handled seamlessly and takes care of all the administrative tasks relating to repairs, insurance and replacement mobility.
In the event of an accident or damage, you can reach us conveniently via the Deutsche Leasing mobility app, report your damage online or contact our 24-hour service hotline. Whatever happens, we’ll keep you mobile.
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Claim management with Deutsche Leasing – your benefits

If a fleet vehicle breaks down due to an accident or damage, fleet management has to respond quickly and comprehensively. We take care of it for you – and offer you the professional support you are used to from us:

  • Professional insurance and claim management
  • Nationwide network of certified partner workshops for fast and professional repairs
  • Administrative relief through complete claim settlement
  • Coordination and control of the entire repair process by our experts
  • Collection and delivery service for drivers or provision of a courtesy vehicle
  • Claim management also for vehicles you own and vehicles financed by third parties
  • Support in the recycling of accident vehicles
  • Detailed analysis and reporting
  • Long-term minimisation of the proportion of damaged cars

You can combine the claim management service module from our full-service leasing approach with our offerings for car insurance and operational fleet management. Each module relieves you of fleet management tasks and keeps your fleet mobile

More information

Services for drivers and fleet

We look after your drivers not just in the event of damage but in all aspects of mobility. Get to know our services for drivers  and find out how we can support you in fleet management.
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